Terms of Service

Last updated: January 1, 2026

These Terms of Service ("Terms") govern your use of the linkedih.click website and any estimate, quote, project agreement, or service provided by Joinery Millwork Co. ("we," "us," "our"), owned and operated by Aisha Thompson. By using our website or engaging our services, you agree to these Terms.

1. Acceptance of Terms

By submitting a contact form, requesting an estimate, or engaging Joinery Millwork Co. for services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Description of Services

Joinery Millwork Co. provides custom millwork, trim carpentry, built-in cabinetry, kitchen cabinetry, staircase and railing work, fireplace surrounds, and related residential carpentry services in the Minneapolis-Saint Paul, MN metropolitan area. Website content, pricing ranges, and portfolio images are for general informational purposes; final project scope and pricing are established in a signed written project agreement.

3. Estimates & Project Agreements

Estimates provided through the website or an initial consultation are non-binding until formalized in a signed project agreement specifying scope, materials, timeline, and price. Prices shown on this website are typical ranges only and do not constitute a binding quote.

4. Payment & Deposit Terms

Projects generally require a deposit (typically 30-50% of project total) prior to material ordering and scheduling, with the balance due upon completion or per a milestone schedule specified in the project agreement. Late payments may be subject to a service charge as disclosed in the project agreement.

5. Cancellation & Refund Policy

Clients may cancel a scheduled project with at least 48 hours' notice prior to the scheduled start date for a full refund of any deposit not yet applied to custom-ordered materials. Once custom materials have been ordered or fabrication has begun, deposits become non-refundable to the extent they cover materials and labor already committed. This policy reflects standard practice for custom, made-to-order carpentry work; U.S. law does not provide a statutory withdrawal period for custom-fabricated goods and services of this kind.

6. Scheduling & Delays

Project timelines are estimates and may be affected by material availability, weather, site conditions, or change orders. We will communicate any material delays promptly.

7. Change Orders

Any changes to project scope, materials, or design after the project agreement is signed must be documented in writing and may affect price and timeline.

8. Warranty

Joinery Millwork Co. warrants its workmanship against defects for a period of two (2) years from project completion, excluding damage from normal wood movement, humidity changes, misuse, or third-party modification. Manufacturer warranties on hardware and finish products, where applicable, are passed through to the client.

9. Intellectual Property

Design drawings, shop drawings, and custom profiles created by Joinery Millwork Co. remain our intellectual property unless otherwise agreed in writing. Photographs of completed projects may be used in our portfolio, website, and marketing materials unless the client requests otherwise in writing prior to project completion.

10. Limitation of Liability

To the maximum extent permitted by law, Joinery Millwork Co.'s total liability for any claim arising from our services shall not exceed the total amount paid for the specific project giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

11. Insurance

Joinery Millwork Co. maintains general liability insurance. Certificates of insurance are available upon request.

12. Governing Law & Venue

These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles. Any dispute arising from these Terms or our services shall be resolved in the state or federal courts located in Hennepin County, Minnesota.

13. Dispute Resolution

Before pursuing formal legal action, both parties agree to attempt good-faith resolution through direct negotiation. If unresolved within 30 days, either party may pursue mediation or applicable legal remedies in Hennepin County, Minnesota.

14. Website Use

Content on linkedih.click is provided "as is" for informational purposes. You agree not to misuse the website, attempt unauthorized access, or use it for unlawful purposes.

15. Changes to These Terms

We may revise these Terms from time to time. The "Last updated" date reflects the most recent revision. Continued use of our website or services after changes constitutes acceptance.

16. Contact

Joinery Millwork Co.
1428 Marshall Street NE, Minneapolis, MN 55401
Phone: (612) 504-3187
Email: [email protected]
MN Residential Building Contractor License #BC894215